larogo Terms & Conditions

1 Acceptance of Terms

These Terms & Conditions ("Agreement") constitute a legally binding contract between you ("Player", "User", "you") and larogo ("larogo", "we", "us", "our"), the operator of the online gaming platform accessible at larogo.org ("Platform"). This Agreement governs all access to and use of the larogo Platform, including but not limited to registration, account management, deposits, withdrawals, participation in games, and use of promotional offers.

By completing the larogo registration process, clicking "I Agree", logging into your larogo account, or otherwise using the Platform, you acknowledge that:

• You have read and fully understood this Agreement;
• You meet all eligibility requirements set out in Section 2;
• You consent to larogo processing your personal data as described in our Privacy Policy; and
• You agree to comply with all applicable Philippine laws and regulations relating to online gaming.

This Agreement is effective from the date you first access or use the larogo Platform. larogo reserves the right to update or amend these Terms & Conditions at any time in accordance with Section 14.

2 Eligibility

2.1 Age Requirement

You must be at least twenty-one (21) years of age to register for and use a larogo account. This age requirement is mandated by PAGCOR (Philippine Amusement and Gaming Corporation) regulations governing online gaming in the Philippines. larogo reserves the right to request age verification documents at any time and to suspend or permanently close any account where the age requirement cannot be confirmed.

2.2 Geographic Eligibility

The larogo Platform is intended for use by residents and individuals physically located within the Republic of the Philippines. You represent and warrant that your use of the larogo Platform does not violate any law or regulation applicable in your jurisdiction. larogo does not accept players from jurisdictions where online gaming is prohibited by law.

2.3 Exclusions

The following persons are not eligible to register for or use a larogo account:

• Persons under the age of 21;
• Persons who are currently subject to a self-exclusion order from larogo or any other gaming operator;
• Persons listed on any national problem gambling exclusion register;
• Employees, contractors, directors, and officers of larogo or its affiliated companies, and their immediate family members;
• Persons acting on behalf of any of the above.

3 Account Registration

3.1 One Account Per Person

Each individual is permitted to hold a maximum of one (1) larogo account. Opening, operating, or attempting to open multiple accounts — whether in your own name, under a different name, or through a third party — is strictly prohibited. larogo employs technical and manual measures to detect duplicate accounts. Where duplicate accounts are identified, all accounts will be suspended, all bonus funds will be voided, and larogo reserves the right to forfeit any winnings derived from wagering on duplicate accounts.

3.2 Accuracy of Registration Information

You agree to provide accurate, complete, and current information when registering your larogo account, including your full legal name as it appears on your Philippine government-issued ID, date of birth, residential address, and contact details. larogo will verify this information before processing your first withdrawal. Providing false or misleading registration information is a material breach of this Agreement and will result in immediate account suspension.

3.3 Know Your Customer (KYC) Verification

In compliance with applicable anti-money laundering (AML) regulations and PAGCOR guidelines, larogo is required to verify the identity of all account holders before processing withdrawals above specified thresholds. You may be asked to provide:

• A valid Philippine government-issued photo ID (e.g., PhilSys, driver's licence, passport, SSS/UMID card);
• A recent proof of residential address (e.g., utility bill, bank statement, barangay clearance) issued within the past three (3) months;
• Proof of ownership of your registered payment method (e.g., GCash or PayMaya account screenshot showing your registered name);
• Any additional documentation larogo reasonably requires to satisfy its AML obligations.

Failure to complete KYC verification within the timeframe requested by larogo may result in the suspension of withdrawal facilities on your account.

4 Account Security

4.1 Player Responsibility

You are solely responsible for maintaining the confidentiality and security of your larogo account credentials, including your username, password, and any two-factor authentication codes. You agree to:

• Use a strong, unique password not used on any other website or service;
• Enable two-factor authentication where available;
• Never share your login credentials with any other person;
• Log out of your larogo account when accessing the Platform from a shared or public device.

4.2 Unauthorised Access

larogo will never ask you for your password via email, live chat, SMS, or any other communication channel. If you receive any such request purporting to be from larogo, treat it as fraudulent and report it immediately to our support team at [email protected] (plain text — not a clickable link). In the event that you suspect unauthorised access to your larogo account, you must notify larogo immediately. larogo accepts no liability for losses arising from unauthorised account access where you have failed to take reasonable precautions to secure your credentials.

4.3 Account Suspension for Security

larogo reserves the right to temporarily suspend your account pending investigation if suspicious or potentially fraudulent activity is detected. During any such suspension, you will be unable to log in, deposit, withdraw, or place wagers. larogo will contact you using the registered email address on your account to initiate the verification process.

5 Deposits & Payments

5.1 Accepted Payment Methods

larogo processes all transactions in Philippine Peso (₱). The following payment methods are currently accepted for deposits:

• GCash
• PayMaya
• BPI (Bank of the Philippine Islands) online banking
• BDO (Banco de Oro) online banking
• Metrobank online banking
• Visa and Mastercard debit/credit cards

larogo reserves the right to add or remove accepted payment methods at any time. The availability of specific payment methods may vary based on your location, account status, and applicable regulations.

5.2 Own-Name Payments Only

All deposits must be made from a payment account or card registered in your own legal name. larogo does not accept third-party deposits — that is, deposits made from an account belonging to another person on your behalf. Any deposit identified as a third-party payment will be reversed to the source, and your larogo account may be suspended pending investigation.

5.3 Minimum Deposit

Minimum deposit amounts are specified on the larogo cashier page and may vary by payment method. larogo does not charge fees for deposits, though your payment provider may apply their own transaction charges (e.g., GCash or bank transfer fees) which are your responsibility.

5.4 Deposit Confirmation

Deposits are credited to your larogo account upon confirmed receipt of cleared funds. Processing times vary by payment method — GCash and PayMaya deposits are typically credited instantly, while bank transfers may take up to one (1) business day. larogo is not responsible for delays caused by your payment provider's processing times.

6 Withdrawals

6.1 Withdrawal Eligibility

To be eligible to withdraw funds from your larogo account, you must have:

• Successfully completed larogo's KYC verification process;
• Met all applicable wagering requirements on any bonus funds included in your balance;
• A positive real-money balance equal to or exceeding the minimum withdrawal amount; and
• An account in good standing with no pending investigations or security holds.

6.2 Withdrawal Method

Withdrawals will be processed to the same payment method used for your most recent deposit where technically possible. This is a standard anti-money laundering measure. If the original deposit method is no longer available, larogo may request supporting documentation before processing a withdrawal to an alternative method.

6.3 Processing Time

larogo aims to process all approved withdrawal requests within twenty-four (24) hours on business days. Withdrawals to GCash and PayMaya are typically the fastest, often completing within minutes once approved. Bank transfers may take one (1) to three (3) business days depending on your bank's processing schedule. larogo is not liable for delays caused by your bank or payment provider.

6.4 Withdrawal Limits

Minimum and maximum withdrawal limits are specified on the larogo cashier page. VIP-tier account holders may be eligible for enhanced withdrawal limits as part of their VIP benefits. Limits may be adjusted by larogo at any time in compliance with applicable regulations.

7 Bonuses & Promotions

7.1 Bonus Eligibility

All bonuses and promotional offers on larogo are subject to the specific terms attached to each promotion, including wagering requirements, minimum qualifying deposit amounts, eligible games, time limits, and maximum bet restrictions. These promotion-specific terms are communicated on the relevant promotion page and take precedence over any general statements in this Agreement.

7.2 Wagering Requirements

Unless stated otherwise on a specific promotion page, bonus funds must be wagered a minimum number of times (the "wagering requirement") before they can be converted to withdrawable real-money funds. Different games contribute different percentages toward meeting wagering requirements — for example, slot games typically contribute 100%, while table games and live dealer games may contribute a lower percentage. Full contribution rates are available on the larogo promotions page.

7.3 Bonus Abuse

larogo takes bonus integrity seriously. The following activities constitute bonus abuse and will result in the forfeiture of all bonus funds, voiding of associated winnings, and potential permanent suspension of your larogo account:

• Opening multiple accounts to claim bonuses more than once;
• Coordinating with other players to meet wagering requirements in a risk-free manner;
• Using software, scripts, or automated tools to place wagers;
• Exploiting errors or glitches in the Platform to generate bonus credits;
• Any other activity that larogo determines to be an attempt to manipulate the bonus system.

8 Game Rules & Fair Play

8.1 Certified Game Providers

All games available on the larogo Platform are supplied by internationally certified gaming software providers. Each game operates using independently audited random number generation (RNG) systems or, in the case of live dealer games, physical dealing equipment subject to studio-level regulatory oversight. Game return-to-player (RTP) percentages are available within each game's information panel.

8.2 Malfunctions

In the event of a technical malfunction, game error, or communication failure during a game round, larogo reserves the right to void the affected wager and return the wagered amount to the player's account. larogo accepts no liability for losses arising from system errors, internet connectivity issues, or device malfunctions on the player's side. A malfunction voids all pays and plays — no exceptions.

8.3 Disputed Game Outcomes

If you believe a game outcome is incorrect, you must notify larogo support within seventy-two (72) hours of the disputed event, providing the game name, date, time, and round ID if available. larogo will review server-side game logs to determine the correct outcome. The decision of larogo's game integrity team is final and binding in all disputes relating to game outcomes.

9 Prohibited Conduct

The following actions are strictly prohibited on the larogo Platform and constitute a material breach of this Agreement:

• Registering more than one account;
• Providing false identity or age information during registration or KYC;
• Using the Platform for any money laundering, fraud, or other criminal activity;
• Using automated software, bots, or scripts to access or interact with the Platform;
• Attempting to hack, reverse-engineer, or otherwise compromise the security of the Platform;
• Colluding with other players to gain an unfair advantage in any game;
• Engaging in any conduct that disrupts the enjoyment of the Platform by other users;
• Attempting to exploit software errors or vulnerabilities for financial gain;
• Making chargebacks or payment reversals in bad faith after receiving gaming services.

Violation of any of the above prohibitions may result in immediate account suspension, forfeiture of all funds in the account, and referral to appropriate law enforcement authorities where required by law.

10 Responsible Gaming

larogo is committed to promoting responsible gaming and to protecting vulnerable players, including those experiencing gambling-related harm. In compliance with PAGCOR responsible gaming guidelines and our own internal policies, larogo provides the following tools to all account holders:

• Deposit limits — daily, weekly, and monthly deposit caps configurable from your account dashboard;
• Session time reminders — automated on-screen alerts after a configured period of continuous play;
• Loss limits — caps on the amount you may lose within a given period;
• Cool-off periods — temporary account suspensions of 24 hours to 6 weeks;
• Self-exclusion — permanent or long-term exclusion from the larogo Platform.

Once a self-exclusion request is submitted, larogo will action it within twenty-four (24) hours. During the self-exclusion period, no larogo account may be opened in your name, and any marketing communications will be suppressed. For more information on responsible gaming tools and external support resources, please visit our Responsible Gaming page.

11 Intellectual Property

All content available on the larogo Platform — including but not limited to software, games, graphics, logos, trademarks, text, audio, video, and the overall layout and design of the Platform — is the proprietary property of larogo or its licensed content providers and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the larogo Platform for personal, non-commercial gaming purposes only. This licence does not permit you to:

• Copy, reproduce, distribute, or publicly display any content from the Platform;
• Modify, adapt, or create derivative works based on Platform content;
• Use any larogo trademark, logo, or brand asset without prior written consent;
• Frame or mirror any portion of the Platform on another website.

Any unauthorised use of larogo's intellectual property will result in immediate termination of your licence to use the Platform and may give rise to civil or criminal liability.

12 Limitation of Liability

To the maximum extent permitted by applicable Philippine law, larogo's total liability to you in connection with your use of the Platform — whether in contract, tort (including negligence), statute, or otherwise — shall not exceed the total amount deposited by you into your larogo account in the thirty (30) days preceding the event giving rise to the claim.

larogo shall not be liable for any of the following losses, regardless of whether they were foreseeable at the time you entered into this Agreement:

• Loss of profits or anticipated winnings;
• Loss of data or damage to software or hardware;
• Indirect, incidental, special, or consequential losses;
• Losses arising from internet or telecommunications failures beyond larogo's reasonable control;
• Losses caused by your failure to comply with the terms of this Agreement.

Nothing in this Agreement excludes or limits larogo's liability for fraud, wilful misconduct, or any other liability that cannot be excluded or limited under applicable Philippine law.

13 Privacy & Data Protection

larogo collects, processes, and stores your personal data in accordance with its Privacy Policy, which is incorporated into this Agreement by reference. By registering a larogo account, you consent to larogo collecting and processing your personal data for the purposes of account management, KYC verification, fraud prevention, regulatory compliance, customer support, and — where you have opted in — marketing communications.

larogo will never sell your personal data to third parties. Data is shared only with authorised service providers (e.g., payment processors, KYC verification partners) who are contractually bound to handle your data in accordance with applicable data protection laws. For full details on how larogo handles your data, please read our Privacy Policy.

14 Amendments to These Terms

larogo reserves the right to amend these Terms & Conditions at any time. Where a change is material — for example, a change that affects your rights regarding deposits, withdrawals, or account closure — larogo will provide at least seven (7) days' prior notice by posting a notice on the Platform and/or sending a notification to your registered email address.

Your continued use of the larogo Platform after the effective date of any amendment constitutes your acceptance of the revised Terms & Conditions. If you do not accept the revised terms, you must cease using the Platform and request closure of your account before the amendment takes effect. Any funds in your account at the time of closure will be returned to you in accordance with the withdrawal procedures in Section 6.

15 Governing Law & Dispute Resolution

15.1 Governing Law

This Agreement shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to conflict of law principles. The Philippine Amusement and Gaming Corporation (PAGCOR) is the regulatory authority with jurisdiction over online gaming operations conducted under this Platform.

15.2 Dispute Resolution

In the event of any dispute arising out of or in connection with this Agreement or your use of the larogo Platform, you agree to first contact larogo's customer support team to attempt an informal resolution. larogo will endeavour to resolve all complaints within ten (10) business days of receipt.

If a dispute cannot be resolved informally, both parties agree to submit to the exclusive jurisdiction of the competent courts of the Republic of the Philippines. larogo does not participate in external alternative dispute resolution schemes for gambling-related disputes unless specifically required to do so by applicable PAGCOR regulations.

16 Contact Us

If you have any questions about these Terms & Conditions, or wish to make a formal complaint, please contact the larogo customer support team through the following channel:

Support Email: [email protected]

Please note that the support email address above is for display purposes and must not be used as a clickable link. Include your registered account username, a clear description of your query or complaint, and any supporting documentation where relevant. larogo aims to respond to all enquiries within two (2) business days on Philippine Standard Time.

These Terms & Conditions were last reviewed and updated in January 2026. They supersede all previous versions of the larogo Terms & Conditions.