larogo Privacy Policy

1 Introduction

larogo ("larogo", "we", "us", "our") operates the online gaming platform accessible at larogo.org (the "Platform"). We are committed to protecting the privacy and personal data of all users, including registered players, visitors, and prospective members across the Philippines — from Metro Manila and Makati to Cebu, Davao, and Quezon City.

This Privacy Policy explains:

• What personal data larogo collects from you when you use the Platform;
• The purposes for which larogo processes that data;
• The legal bases that authorise larogo's data processing activities;
• Who larogo may share your data with, and under what conditions;
• How long larogo retains your data; and
• The rights you hold as a data subject under Philippine law and how to exercise them.

This Privacy Policy is incorporated by reference into larogo's Terms & Conditions. Defined terms used but not defined in this Policy carry the meaning given to them in the Terms & Conditions. This Policy applies to all personal data larogo processes in connection with the Platform, regardless of how you access it — via desktop browser, mobile browser, or any larogo-branded application.

larogo processes personal data in accordance with Republic Act No. 10173, also known as the Data Privacy Act of 2012 (DPA), its Implementing Rules and Regulations (IRR), and the issuances of the National Privacy Commission (NPC) of the Philippines. Where PAGCOR regulatory requirements impose additional data processing obligations, those requirements also apply.

2 Data We Collect

2.1 Data You Provide Directly

When you register, verify your identity, make transactions, or contact larogo support, you provide us with personal data including:

2.2 Data Collected Automatically

When you access the Platform, larogo automatically collects certain technical and behavioural data, including:

• Device data: IP address, device type, operating system, browser type and version, screen resolution, and device identifiers;
• Usage data: pages visited, time spent on each page, features used, games played, wager amounts, game session duration, and navigation paths;
• Location data: approximate geolocation derived from your IP address, used to verify that you are accessing the Platform from within the Philippines;
• Transaction data: deposit and withdrawal history, bonus activations, wagering records, and game round results (stored server-side for game integrity and regulatory compliance);
• Cookie data: session identifiers, preference settings, and analytics data collected via cookies and similar tracking technologies (see Section 6).

2.3 Data from Third Parties

larogo may receive personal data about you from third-party sources, including:

• KYC and identity verification service providers who confirm the authenticity of your government-issued ID documents;
• Payment processors who confirm the status and ownership of your payment accounts;
• Fraud prevention and anti-money laundering screening services that flag potentially suspicious activity;
• PAGCOR or other regulatory authorities, in the context of compliance audits or enforcement actions.

Any data received from third parties is handled with the same level of care and protection as data you provide directly to larogo.

3 How We Use Your Data

larogo processes your personal data for the following specific purposes:

• Account creation and management: to register your larogo account, verify your eligibility, maintain your account settings, and authenticate your logins;
• Transaction processing: to process deposits, withdrawals, and bonus credits in Philippine Peso through your chosen payment method (GCash, PayMaya, BPI, BDO, Metrobank, Visa, Mastercard);
• Identity verification (KYC): to comply with PAGCOR anti-money laundering requirements and confirm that you meet the 21+ age restriction for online gaming in the Philippines;
• Fraud prevention and security: to detect, investigate, and prevent fraudulent activity, money laundering, bonus abuse, and unauthorised account access;
• Regulatory compliance: to fulfil larogo's obligations under PAGCOR regulations, the Data Privacy Act of 2012, the Anti-Money Laundering Act (AMLA), and other applicable Philippine laws;
• Customer support: to respond to your enquiries, process complaints, and provide technical assistance;
• Responsible gaming: to administer self-exclusion requests, deposit limits, and other responsible gaming tools you activate on your account;
• Platform improvement: to analyse aggregated usage patterns, identify technical issues, and improve the larogo Platform's features and user experience;
• Marketing communications: to send you personalised promotions, bonus offers, and game recommendations — but only where you have given your explicit consent to receive such communications.

4 Legal Basis for Processing

Under the Data Privacy Act of 2012 and its IRR, larogo processes your personal data on the following legal bases:

• Contractual necessity: processing required to perform the contract larogo has with you when you register a larogo account, including account management, transaction processing, and customer support;
• Legal obligation: processing required for larogo to comply with applicable Philippine law, including PAGCOR licensing conditions, AMLA reporting obligations, and NPC data protection requirements;
• Legitimate interests: processing necessary for larogo's legitimate business interests — specifically, fraud prevention, Platform security, and improving the gaming experience — where those interests are not overridden by your data protection rights;
• Consent: processing based on your freely given, specific, and informed consent — most notably for marketing communications and for the placement of non-essential cookies. You may withdraw consent at any time without affecting the lawfulness of prior processing.

5 Sharing Your Data

5.1 Authorised Third-Party Service Providers

larogo shares your personal data only with carefully selected third-party service providers who assist in operating the Platform. These providers act as data processors on larogo's behalf and are contractually obligated to:

• Process your data only on larogo's documented instructions;
• Implement appropriate technical and organisational security measures;
• Not disclose your data to any other party without larogo's prior written consent; and
• Delete or return your data upon termination of their service agreement with larogo.

Categories of authorised service providers include: payment gateway operators, KYC and identity verification platforms, cloud hosting and data centre providers, fraud detection and AML screening services, and customer support software providers.

5.2 Regulatory and Law Enforcement Disclosure

larogo may disclose your personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), or other competent Philippine government authorities where required by law, court order, or regulatory directive. larogo will notify you of any such disclosure unless legally prohibited from doing so.

5.3 No Sale of Personal Data

5.4 Business Transfers

In the event of a merger, acquisition, or sale of all or substantially all of larogo's assets, your personal data may be transferred to the acquiring entity as part of that transaction. larogo will notify you via your registered email address before your data becomes subject to a materially different privacy policy as a result of such a transaction.

6 Cookies & Tracking Technologies

6.1 What Cookies larogo Uses

larogo uses the following categories of cookies and similar technologies on the Platform:

6.2 Managing Cookies

You can manage or disable non-essential cookies through your browser's settings at any time. Please note that disabling certain cookies — particularly functional cookies — may affect the performance and personalisation features of the larogo Platform. Disabling strictly necessary cookies will prevent you from logging in to your larogo account altogether. For instructions on managing cookies in your specific browser (Chrome, Firefox, Safari, or others), refer to your browser's help documentation.

7 Data Retention

larogo retains your personal data for as long as necessary to fulfil the purposes for which it was collected, subject to the following minimum retention periods:

Upon expiry of the applicable retention period, larogo will securely delete or anonymise your personal data so that it can no longer be attributed to you as an individual.

8 Data Security

larogo implements appropriate technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• TLS encryption: all data transmitted between your device and larogo.org is encrypted using Transport Layer Security (TLS) protocol;
• Encrypted storage: sensitive data fields, including passwords and financial identifiers, are stored using industry-standard encryption or one-way hashing algorithms;
• Access controls: larogo staff access to personal data is restricted on a strict need-to-know basis and subject to role-based access control policies;
• Security monitoring: larogo's systems are monitored continuously for anomalous activity, intrusion attempts, and data exfiltration indicators;
• Penetration testing: larogo's Platform undergoes periodic independent security assessments to identify and remediate vulnerabilities.

While larogo takes every reasonable precaution to protect your data, no internet transmission or electronic storage method is 100% secure. In the unlikely event of a personal data breach that is likely to result in a risk to your rights and freedoms, larogo will notify the National Privacy Commission within seventy-two (72) hours of becoming aware of the breach, and will notify affected data subjects without undue delay.

9 Your Rights as a Data Subject

Under the Data Privacy Act of 2012 and its IRR, you have the following rights in relation to the personal data larogo holds about you:

• Right to be informed: the right to know whether larogo is processing your personal data and, if so, what data, for what purposes, and on what legal basis — as set out in this Privacy Policy;
• Right of access: the right to request a copy of the personal data larogo holds about you, including information on how that data is used;
• Right to rectification: the right to have inaccurate or incomplete personal data corrected without undue delay — for basic account details, you can update these directly through your larogo account dashboard;
• Right to erasure: the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to larogo's legal retention obligations under PAGCOR and AMLA requirements;
• Right to object: the right to object to larogo processing your personal data for direct marketing purposes at any time, with immediate effect;
• Right to data portability: the right to receive a structured, commonly used, machine-readable copy of the personal data you have provided to larogo, where technically feasible;
• Right to lodge a complaint: the right to lodge a complaint with the National Privacy Commission of the Philippines if you believe larogo has processed your personal data in violation of the Data Privacy Act of 2012.

To exercise any of the above rights, please contact larogo's Data Protection Officer at the support email address listed in Section 12. larogo will respond to all verified data subject requests within thirty (30) days of receipt. In complex cases, larogo may extend this period by a further thirty (30) days, in which case you will be notified of the extension and the reasons for it.

10 Children & Minors

larogo employs multiple layers of age verification during the registration process and during KYC verification to prevent underage individuals from accessing the Platform. If larogo discovers or is notified that personal data belonging to a person under the age of 21 has been collected, we will:

• Immediately suspend the associated account;
• Permanently delete all personal data associated with that account from our active systems; and
• Return any deposits to the payment method used, net of any bonus funds received.

If you have reason to believe that a minor has registered or is using a larogo account, please notify larogo immediately at the support email address in Section 12. We take underage gambling extremely seriously and will act on all credible reports without delay.

11 Updates to This Privacy Policy

larogo reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or PAGCOR regulatory requirements. When we make a material change to this Policy — for example, a change that significantly affects how we use your data or your rights as a data subject — larogo will:

• Post the updated Privacy Policy on larogo.org with a revised "Last updated" date at the top of this page;
• Display a prominent notice on the Platform notifying logged-in users of the change; and
• Where the change is significant, send a notification to your registered email address at least seven (7) days before the updated Policy takes effect.

Your continued use of the larogo Platform after the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms. We encourage you to review this page periodically to stay informed of how larogo protects your personal data.

12 Contact Us

If you have questions, concerns, or requests relating to this Privacy Policy or larogo's data processing practices, please contact our Data Protection Officer through the following channel:

Data Protection Officer – larogo
Support Email: [email protected]

The email address above is displayed as plain text and is not a clickable link. When contacting us, please include your registered account username, a clear description of your request or concern, and any supporting documentation. larogo aims to acknowledge all privacy-related enquiries within two (2) business days and to provide a substantive response within thirty (30) days on Philippine Standard Time.

You also have the right to lodge a complaint directly with the National Privacy Commission of the Philippines (NPC). Information on how to file a complaint with the NPC is available on the NPC's official government website.

This Privacy Policy was last reviewed and updated in January 2026. It supersedes all previous versions of the larogo Privacy Policy.